From time to time, Bitfinex (meaning iFinex Inc., BFXWW Inc., BFXNA Inc., Unus Sed Leo Limited, iFinex Financial Technologies Limited and Bitfinex Token Sales Inc.) receives requests about its customers from law enforcement agencies around the world. This page is here to provide you and law enforcement with information about how these requests are processed.
When Bitfinex is contacted, law enforcement is generally interested in information about customers’ identities and information about their trading activities. From time to time, Bitfinex also receives requests relating to the freezing and seizing of customers assets.
When such requests are received, Bitfinex requires that it be accompanied by appropriate legal process. This can vary from place to place. For example, production orders, search warrants, freezing orders, seizure orders and subpoenas, but also requests for voluntary disclosure of data may all amount to legal process. Bitfinex reviews each order and request for voluntary disclosure to determine that it has valid legal basis and that any response is narrowly tailored to ensure that only the data and/or remedy to which law enforcement is entitled is provided. In addition, in respect of requests relating to the freezing and/or seizing of assets, Bitfinex requires that the request (i) follows the relevant local jurisdiction’s legal process, and (ii) contains all necessary instructions, including, where applicable, the duration of the freeze.
Bitfinex also reserves the right to make disclosures to authorities in order to protect itself, any Associates, and customers.
Bitfinex welcomes inquiries from law enforcement agencies about its policies and procedures. Please contact Bitfinex at [email protected].