Announcements

New Commission Structure August 05, 2015

We have decided to unify our BTC and LTC trading fee schedules into one universal tier structure based upon overall USD value traded in the last 30 days. We have also added additional tiers that reduce the taker rate. This new system will allow traders to get the benefit of their BTC volume when trading LTC and vice versa. Because we are anchoring the tiers to the USD value traded, our customers will find it easier to maintain their tier in fluctuating markets, most notably saving money over the old system in the event of a future price rise. The new rates are as follows:

USD Value Executed in Last 30 Days Maker Fee Taker Fee
Below $500,000 0.10% 0.20%
From $500,000 to $999,999 0.08% 0.20%
From $1,000,000 to $2,499,999 0.06% 0.20%
From $2,500,000 to $4,999,999 0.04% 0.20%
From $5,000,000 to $7,499,999 0.02% 0.20%
From $7,500,000 to $9,999,999 0.00% 0.20%
From $10,000,000 to $14,999,999 0.00% 0.18%
From $15,000,000 to $19,999,999 0.00% 0.16%
From $20,000,000 to $24,999,999 0.00% 0.14%
From $25,000,000 to $29,999,999 0.00% 0.12%
Above $30,000,000 0.00% 0.10%

Please note that customer tiers are determined on an hourly basis. In the case of the LTC/BTC trading pair, the USD equivalent will be based upon the BTC/USD VWAP (Volume Weighted Average Price) for the day the trading occurred.

This new fee schedule will go into effect on Monday, August 17th at 00:00:00 UTC. We understand that a significant change in our fee methodology will affect some users more than others. As such, we have tried to minimize the overall impact on our traders while still meeting our objective of moving to a unified, USD-based fee schedule that remains very competitive in the marketplace.

Once again, we wish to thank all of our customers for their continued loyalty, which has made Bitfinex the number one platform for BTC/USD liquidity in the world. We look forward to serving the community’s ongoing trading needs as we continue to update and improve our trading platform. As always, we welcome your feedback.

A Fresh Look July 21, 2015

Today we’re happy to release a refreshing overhaul to the Bitfinex interface.

However, you’ll notice that this is not precisely a “redesign”. In fact, the core of the application remains very familiar. Our goal was to smooth out rough edges, tighten a few loose bolts, and make the site more enjoyable to use.

We have exciting design and platform improvements scheduled for the coming weeks, but until then we hope you enjoy this small refresher.

We anticipate your feedback at [email protected].

Feeling nostalgic? The old interface will remain available at https://nostalgia.bitfinex.com until August 6th.

Banking holidays June 10, 2015

Due to the Dragon Boat Festival Holiday in Taiwan on June 20 all banks will be closed Friday June 19. No deposits or withdrawals by wire will be processed this day.

Best regards

The Bitfinex team

Bitfinex and BitGo Partner to Create World’s First Real-Time Proof of Reserve Bitcoin Exchange June 04, 2015

We are very excited to unveil our new Bitcoin settlement system and security architecture that for the first time ever offers complete segregation of all customer bitcoins. Based on BitGo’s revolutionary multi-signature technology, we are now able to provide individual multi-signature wallets for each customer, allowing traders to verify funds on the Blockchain for complete transparency while retaining institutional-level security.

Starting today we will begin using unique sets of keys for each user, and will separate each user’s funds on the public blockchain. This powerful combination of BitGo’s multi-sig technology with our exchange mitigates most of the shared pool security risks while simultaneously enabling users to verify their individual holdings on the blockchain.

We will start migrating users' accounts to the BitGo system over the next couple days. We hope to have the full migration completed in less than a week.
Update regarding recent security breach May 27, 2015

Following the unfortunate security incident involving our hot wallets, we have worked diligently with our security specialists and customers to ensure the security of the new hot wallets as well as working with individual customers who were affected. New (secure) deposit addresses for BTC, LTC & DRK have been on the website since Friday evening UTC and all systems have been performing normally since then.

However, despite the announcement, tweets, e-mail warnings, and coverage in the press, we have customers who continue to make deposits to old (hacked) addresses. At this point, we can no longer honor, partially or otherwise such deposits, and STRONGLY URGE our users to heed this notice and avoid a careless (and costly) mistake.

As we have tried to understand some of the reasons behind why some users continue to make such deposits, we would like to make two important suggestions to our users. Firstly, please ensure that you do, in fact, receive e-mails from Bitfinex and that such emails are not being inadvertently sent to a spam folder, and secondly, do not use Bitfinex as a general purpose wallet to receive third party payments to static addresses. The first point is obvious, but apparently a problem for some, but the second point is more subtle in that we understand it might be easy to inform our customers of the need to change deposit addresses, but maybe not so easy for our customers to inform their customers.

In any case, we thank all of our customers for their loyalty and patience last Friday – Bitfinex is working very hard to make sure something like this doesn't happen again.
Urgent action required May 22, 2015
Dear Customer although we keep over 99.5% of users' BTC deposits in secure multisig wallets, the small remaining amount in coins in our hot wallet are theoretically vulnerable to attack. We believe that our hot wallet keys might have been compromised and ask that all of our customer cease depositing cryptocurrency to old deposits addresses. We are in the process of creating a new hot wallet and will advise within the next few hours. Although this incident is unfortunate, its scale is small and will be fully absorbed by the company. Thanks a lot for your patience and comprehension. Bitfinex Team
Withdrawal Confirmations May 06, 2015

In an effort to eliminate "orphaned" withdrawals requests, Bitfinex will start to automatically cancel withdrawals that have been pending e-mail confirmation for over an hour. Canceled withdrawal amounts will be credited back immediately to customer accounts. We are doing this as a service to our customers who might overlook confirmation e-mails in their inbox and forget about the amount. Until now, we have been manually cancelling such requests at irregular intervals.

Banking holidays March 30, 2015

Due to the Tomb Sweeping Day in Taiwan all banks will be closed this coming Friday (3 April) and coming Monday (6 April). No deposits or withdrawals by wire will be processed these 2 days.

Best regards

The Bitfinex team

Banking holidays February 12, 2015

Due to the Chinese New Year festivities in Taiwan all banks will be closed from Wednesday 18 February up to Monday 23 February.

On Tuesday 24 February the banks will re-open. During this period Bitfinex won¹t be able to process incoming and outgoing wires.

In addition to this also Friday 27 February is a banking holiday in Taiwan (228 Memorial Day).

Best regards

The Bitfinex team

Bitfinex feature announcement: Tether January 15, 2015

Bitfinex is pleased to announce the availability of Tether as a withdrawal and deposit method for our verified clients.

Verified users now have an additional “Tether” funding option, along with “Crypto-Currencies” and “Wire Transfer” on the Deposit and Withdraw pages. Tether is a Bitcoin-compatible token which represents one dollar, and can be held in any Tether-enabled Bitcoin wallet (Omni Wallet or Tether.to). Tether tokens can be deposited and traded for other tokens at exchanges that support Tether. Tethers can also be withdrawn and held in any Bitcoin wallet where you control the private key, including offline and paper wallets, allowing users to hold their US Dollar balances in a cryptographically secure manner, just like bitcoins.

Each Tether is backed 1-to-1 by its corresponding currency, which can be viewed and verified in real-time via the Tether.to website and on the Blockchain. Tether will be fully transparent and audited to demonstrate 100% reserves at all times.

We see Tether as a significant optimization for the problems that plague bitcoin traders and exchanges when interfacing with the traditional banking system. We proudly support Tether and encourage other exchanges, OTC traders, and arbitrageurs to also use Tether. We believe that widespread adoption of a secure Blockchain-compatible ‘crypto-dollar’ will lead to better price discovery, market transparency and liquidity.

More information is available at https://tether.to and the press release can be read here