Announcements

Chinese New Year bank holidays February 03, 2016

Dear Customer,

Because of the Chinese New Year in Taiwan our banks will be closed from Monday 8 February to Friday 12 February.

During this period there will be no wire deposits and withdrawals processed.

On Monday 15 February the banks open again.

Best regards,
The Bitfinex Team

Please take note of the new banking infos for deposits January 21, 2016

Dear customer,

Several days ago we changed our deposit bank information, however, some customers are still sending wires to the old one.

Please always apply the wire details as displayed on our deposit page as funds sent to our former deposit bank will be returned.

Thank you for your attention.

Best regards,
John
Support department
Bitfinex team

Withdrawals security changes December 29, 2015

In an effort to make everyone's account more secure, we have modified the rules allowing a withdrawal to be automatically approved.
Withdrawals will now be automatically approved if:

  • SMS 2fa enabled
  • 2FA or clef enabled for at least the last 5 days
  • IP Whitelist is used, or all crypto/tether withdrawal addresses are locked, for at least the last 5 days

If your account does not satisfy these requirements, you will receive a confirmation email and will have to follow its link to approve your withdrawals.

In both case once approved a withdrawal will be processed automatically as before. These rules apply to withdrawals made by API as well.

We hope you will appreciate those measures made in an effort to make your funds as safe as possible.

Best regards
The Bitfinex team

Banking holidays on October 9, 2015 October 07, 2015

This Friday October 9 is National Day/Double Tenth Day, a bank holiday in Taiwan. Wire deposits and withdrawals won't be processed on this day.

Planned upgrade October 02, 2015

This Sunday we will be making infrastructure upgrades that require us to pause all site operations for the duration of the upgrade. The procedure will begin Sunday at 15:00 UTC (8:00 PST, 11:00 EST, 23:00 HKT) and will take between one and two hours.

The main objective of this upgrade is to replace our current caching layer and queuing service to improve robustness and scalability.

We realize it is not ideal to have to go offline to make these upgrades. Fortunately, after this upgrade we will have the ability to make these future changes with zero-downtime. Thank you for being patient while we make these much needed upgrades.

We also have some exciting new features to reveal very soon. Are you interested in beta testing our latest features before they are released? If so, please contact us at [email protected]

Throughout the upgrade we will be keeping everyone up-to-date via twitter.com/bitfinex.

Banks closed September 29 September 29, 2015

Typhoon Dujuan has hit Taiwan today September 29, and as a result banks will be closed.

Deposits and withdrawals by wire will be processed tomorrow.

Thank you for your understanding

Banking holidays September 23, 2015

Due to the Mid-Autumn festival in Taiwan, all banks will be closed on Monday September 28. No deposits or withdrawals by wire will be processed this day.

Comments regarding the CFTC September 18, 2015

We want to address the rumor circulating regarding the U.S. Commodity Futures Trading Commission (CFTC) inquiries about our business operations and the potential implications of the CFTC’s order regarding Coinflip, Inc.

First, as of this posting, we have not been contacted by the CFTC and have, in fact, proactively reached out to them. We are happy to discuss our platform and business operations with any interested regulator.

Second, there appears to be some concern that the ‘swap’ nature of our trading platform puts us within the CFTC’s jurisdiction with respect to our U.S. customers. This may be true if Bitfinex were actually a swaps or derivatives trading platform. In point of fact, Bitfinex is not a swaps trading platform. The ‘swap’ terminology was used in the early days of Bitfinex when we didn't fully consider the implications of using that word. Bitfinex is an integrated exchange and margin trading platform with margin liquidity being sourced on a peer-to-peer basis. Furthermore, because margin positions can also be ‘claimed’, they should not be construed as another kind of non-deliverable derivative product. We have been considering a site-wide change of terminology to more closely reflect our actual product offering. Clearly, the time has come for us to prioritize those refinements; expect to start seeing these changes on our site very soon.

Finally, insofar as the CFTC is claiming jurisdiction over the spot trading of digital currencies, it may be that all bitcoin exchanges, domestic and foreign, serving U.S. customers are equally affected. The exchange industry as a whole should seek further clarification from the CFTC on the regulatory implications of their ‘bitcoin is a commodity’ assertion. If the CFTC is offering a comprehensive and uniform solution for bitcoin exchange regulation in the U.S., then we welcome that development and would look to comply along with the rest of the exchange industry. If, however, it represents yet another layer of compliance on top of existing and emerging state and federal rules and regulations, then we believe that the industry’s cost of doing business with U.S. customers will continue to increase, stifling innovation and competition in what is still a fledgling industry. It is possible that neither of these interpretations is correct. Further clarification is required.

In any case, our customers may rest assured that Bitfinex is being proactive in educating regulators on the nature of our platform and operations. We have co-operated with international and domestic regulators and law enforcement—and we continue to do so—where our assistance is required. We proactively continue to implement best practices to benefit our customers, borrowing from various regulatory regimes around the world. Consequently, we do not expect any interruption in our margin trading operations for our U.S. customers.

Effective time for new commission structure August 16, 2015
We are moving the effective time for new commission schedule from August 17th 00:00:00 UTC to August 17 17:00:00 UTC (17 hours later).
BitLicense Restrictions for New York Customers August 07, 2015

Due to financial regulation changes in the State of New York, certain Bitfinex services are no longer available for New York Residents.

Pursuant to Title 23, Chapter I, Part 200 of the New York Codes, Rules and Regulations (the “Regulations”), persons may not engage in Virtual Currency Business Activities (as defined in subsection 200.2(q) of the Regulations) involving New York or New York Residents (as defined in subsection 200.2(h) of the Regulations) without a license issued by the New York Department of Financial Services: the so-called 'BitLicense.' The effective date of the Regulations is June 24th, 2015. Persons already engaging in activities that require a BitLicense must apply for a license by August 8th, 2015.

Bitfinex is not applying for a BitLicense at this time. Accordingly, Bitfinex is modifying account privileges for New York Residents, effective August 8th, 2015.

Account & Service Changes

All New York Residents must withdraw all cryptocurrency balances currently held on Bitfinex by 4:00 pm EDT on August 15, 2015. We strongly encourage New York Residents to specify ‘Locked Withdrawal Addresses’ that we will use to automatically sweep any funds that may be sent to one of your deposit addresses in the future. Failure to set these Locked Withdrawal Addresses will result in the automatic liquidation of future deposits.

As New York Residents may no longer keep cryptocurrency balances, they will no longer have access to the following features on Bitfinex.com.

  • Exchange: New York Residents cannot use any of the features in the ‘Exchange’ tab on Bitfinex.com. They cannot exchange USD for BTC or LTC, nor can they exchange BTC for LTC and vice versa.
  • Margin Trading: New York Residents cannot use cryptocurrencies as collateral on margin positions or use the claim position feature. Also, trading in the LTC/BTC pair will be restricted.
  • Swaps Market: New York Residents cannot offer BTC or LTC swaps.

We understand that this is an inconvenience, but users who do not remove their cryptocurrency holdings from their Bitfinex accounts (or set up a locked withdrawal address) by 4:00 pm EDT on August 15th, 2015 will have their cryptocurrency balances exchanged to USD at market rates. The resulting USD balance will be available in customer accounts for customers to access at any time. Outstanding cryptocurrency swaps will be allowed to expire in due course with resulting free cryptocurrency balance also being subject to automatic liquidation in the absence of a locked withdrawal address.

We sincerely apologize for any inconvenience or issue that this may cause. We continue to monitor the evolving regulatory landscape in New York and elsewhere in an effort to offer superior service, consumer protection and security, and to remain compliant with applicable laws.