Announcements

Bitfinex Introduces Sub-Account Feature January 20, 2020

In response to customer demand, we're pleased to announce the launch of a sub-account feature, which will allow multiple trading accounts to be set up within a single organization and provide control access on an account level.

The new sub-account feature offers the following benefits:

  • Bitfinex will use the combined trading volume of all linked accounts, offering a shared volume with fee discounts across all accounts based on the cumulative fee tier. For additional information on our fee tiers, visit our fee page.
  • The feature will provide users with the capacity to experiment with various trading strategies at the same time. This will enable traders to track their strategies more accurately.
  • If a user's account is verified, the customer can decide which sub-account to share verification data, enabling the chosen account to benefit from all the advantages of verification status. Alternatively, each sub-account can be verified individually.
  • A user taking advantage of this service will be able to transfer cryptocurrency funds between the master account into the wallet of a chosen sub-account.

When a sub-account is created it will be linked to a user's primary account, which will become the customer's master account. A master account has exclusive authority to set up sub-accounts (with a cap of 100 different accounts). A master account has the capacity to perform a variety of functions, including:

  • Switch access to view and make changes to the various sub-accounts (a user's sub-account email has to be verified first in order to perform this function).
  • Set security restrictions on sub-accounts.
  • Set the desired verification status on each sub-account.

For additional information on the sub-account feature, please visit our knowledge base.
We invite you to share your feedback on the new sub-account feature with us here: https://cs.bitfinex.com

Bitfinex Launches Color Blind-Friendly Theme December 27, 2019

We're pleased to announce the launch of a user interface designed to be accessible to our customers with color blindness!

The launch of the new theme is in response to customer feedback on the difficulty in distinguishing between red and green elements on our platform. While there are different types of color blindness, we've designed this new theme with a color combination to suit the most number of users.

This color blind-friendly theme will help our customers with this condition distinguish between the different elements on our trading platform, thereby enhancing their trading experience.

Introducing this accessible color blind-friendly theme forms part of our ongoing commitment to furthering crypto adoption. As an exchange, we are continually integrating new services to make our platform more accessible, recent examples of which include the removal of a small deposit fee and support of credit and debit card payments.

We invite you to share your feedback on this new color blind-friendly theme with us here: cs.bitfinex.com

Bitfinex to Support the ETHBNT Airdrop for Bancor (BNT) Holders December 26, 2019

We're pleased to confirm support for the ETHBNT Airdrop for Bancor (BNT) holders.

We will take a snapshot of all BNT held by Bitfinex users in the same Ethereum block as a global snapshot of all BNT holders. This global snapshot will be taken in the Ethereum block immediately after BNT's shift to a fixed supply token on 01/01/2020 05:00 AM (UTC).

Users holding BNT on Bitfinex at this time will receive an airdrop of ETHBNT tokens worth 10% of the US Dollar value of their BNT when the global snapshot takes place. The total airdropped amount will be worth 10% of the market cap of BNT at the time of the snapshot.

A separate announcement will be made to notify users after the distribution is complete, as well as the final distribution numbers.

For more information on the ETHBNT Airdrop for BNT holders, please refer to the Official Bancor announcement.

Bitfinex Customers Can Now Buy Crypto with Credit Cards December 20, 2019

In response to customer demand, we're pleased to now facilitate credit and debit card purchases of cryptocurrencies on the Bitfinex platform.

From 20/12/19 12:30 PM UTC, customers can use their credit or debit cards to purchase cryptocurrencies such as bitcoin, tether (USDt), ether and other ERC20 tokens listed on Bitfinex.

In an integration with specialist third-party providers Mercuryo and OWNR Wallet, Bitfinex customers will have access to the seamless processing of card transactions, protected by the highest levels of security. Unverified customers will be able to purchase certain cryptocurrencies using a credit or debit card directly via Mercuryo, subject to restrictions in its terms and conditions, while OWNR will only support card payments made by verified Bitfinex customers.

The introduction of credit and debit card support once again demonstrates our ongoing commitment to engaging with new customers to grow the wider crypto community.

Bitfinex Now Offers Fee-Free Small Deposits December 18, 2019

We're pleased to announce the removal of the small deposit fee on our platform.

From 18/12/19 3:00 PM UTC, customers will no longer be required to pay a fee for deposits of less than 1,000 USD equivalent. This fee removal will provide our existing and prospective customers with greater flexibility and options on their deposit amounts.

The small deposit fee was first introduced in December 2017 to counter the high number of small deposits made in an attempt to spam our platform and slow down our services. Numerous small deposits created an excess of tiny wallet inputs that required wallet input consolidation maintenance. The small deposit fee served to keep withdrawals flowing smoothly for all our customers.

As we have since developed capabilities to thwart these deposit-related spam attacks, the small deposit fee is no longer required.

The removal of the small deposit fee follows the removal of the USD 10,000 minimum equity threshold earlier this year, further demonstrating our ongoing commitment to onboarding new retail trading customers and growing the wider crypto community.

Important Announcement for Nectar Holders December 11, 2019

On December 18th, in exactly seven days, the Nectar DAO Bootstrap Phase will begin.

necDAO will be one of the largest DAOs to date launching with c.17,000 ETH, placed in the control of Nectar holders to serve the DeversiFi and Nectar ecosystem. This will be the first time Nectar holders can claim Reputation (membership and voting power) before necDAO opens for full operation on 24/01/20.

Nectar holders with their funds on Bitfinex must move their Nectar to an on-chain wallet (MetaMask, Ledger, or Trezor) before 18/12/19 in order to be included in the Reputation Airdrop snapshot (taken at the point of deployment on 18/12/19).
On this date and onwards for one month, Nectar holders will be able to interact with the Bootstrap UI in order to claim their membership in necDAO.
This snapshot/airdrop will only occur once.
As such, please act now to move your Nectar on-chain.

Learn more about necDAO here, by reading the full announcement here or ask a question in the necDAO telegram and twitter.

Bitfinex to Support Ethereum Istanbul Upgrade December 06, 2019

We're pleased to announce that Bitfinex will be supporting Ethereum's upcoming system-wide Istanbul upgrade.

The scheduled upgrade will happen at block number 9,069,000, which is predicted to occur on Saturday, December 7, 2019.

Bitfinex customers will not be able to deposit or withdraw ETH and ERC20 tokens starting from a few hours before the upgrade. Should you be depositing ETH or ERC20 tokens, please do so enough time in advance.

You can still trade ETH and ERC20 tokens during this upgrade.

Once the network upgrade is complete, deposits and withdrawals will resume.

For more information on the Ethereum Istanbul Upgrade, please visit: blog.ethereum.org/2019/11/20/ethereum-istanbul-upgrade-announcement

Shop Bitrefill's catalog and pay with Bitcoin on Bitfinex December 04, 2019

We're pleased to announce a joint initiative with Bitrefill that will enable our customers to shop using Bitcoin, utilizing the first B2B settlement process deploying the Lightning Network!

Bitrefill is a provider of digital gift cards and mobile airtime refills using Bitcoin technologies.

With the integration of Bitrefill's catalog into the Bitfinex platform and by leveraging cutting-edge capabilities of the Lightning Network, our customers can use Bitcoin to pay for a variety of services, such as gaming, dining, entertainment and travel, or shop from Bitrefill's international catalog of more than 2,000 digital gift cards and receive voucher codes instantly.

In the background, Bitfinex and Bitrefill will be using a customized Lightning-channel setup to open large channels and automatically settle payments. This eliminates the need for B2B credit term relationships and provides better flow and reliability for our customers.

This joint initiative aims to power and close the loop for the Bitcoin circular economy. This also underlines our commitment to building the new digital economy, following on from our recent introduction of support for Bitcoin deposits and withdrawals on the Lightning Network.

Discover Bitrefill's catalog and start living on crypto.

Bitfinex Launches Support for the Lightning Network December 03, 2019

We're pleased to announce that Bitfinex has launched support for the Lightning Network!

The Lightning Network is a decentralized system of smart contracts built as a second-layer of the Bitcoin blockchain, enabling custodian-free instant, high-volume micropayments across a network of participants.

The Lightning Network creates a secure network of participants that can transact with each other directly, without having to broadcast everything on the Bitcoin blockchain. The second layer technology for Bitcoin uses the blockchain only for final settlement of funds, which happens when the payment channels are closed.

The Lightning Network contains nodes that act as open payment channels for Bitcoins to be sent and received. The Bitfinex platform is running its own Lightning Network node, which you can connect to and open a payment channel with us here: https://ln.bitfinex.com/

You can now deposit and withdraw Bitcoins on Bitfinex via the Lightning Network. For more information, please visit: Lightning Network Deposits and Withdrawals.

Scheduled Platform Downtime — November 28th November 27, 2019

Bitfinex will be performing a system upgrade on Thursday, November 28th designed to enhance the stability and scalability of the iFinex infrastructure.

The upgrade is set to commence at 10:30AM UTC and services will be offline from three to seven hours. Please note that this is a rough estimate and the precise time may change slightly based on market movements.

The platform upgrade will require taking all iFinex trading platforms offline for the duration of the maintenance period. This means that Bitfinex traders will be unable to trade, view or obtain access to their wallets during the update.

We kindly ask all our traders to plan ahead accordingly and make the necessary account adjustments prior to the start of the platform upgrade.

What this means for traders
Traders on Bitfinex will not be required to take any action:

  • All funds will remain safe and unaffected throughout the platform upgrade, and will not be at risk at any point.
  • No orders will be executed during downtime. All open orders will be kept (regardless of price movements) and resume once the platform is back online.
  • Users will not be liquidated during downtime. However, traders should be aware that if the price moves significantly during this time, they are at risk of liquidation as and when the platform is reopened. In line with this, we kindly ask all traders to review their margin requirements and assess the risk of market movement on their open margin positions before entering the maintenance window.

For more information on the day of the upgrade, please refer to the Bitfinex status page and Twitter account for official progress. We will let our users know five minutes before the platform reopens. Trading will start ten minutes after the platform is accessible again. We appreciate your patience during the system upgrade and look forward to presenting you with an improved trading experience.