Announcements

Ether launch March 12, 2016

Bitfinex is pleased to announce upcoming support for trading Ether.  While we are generally wary of adding new digital assets to the platform and believe that Ether’s future as a store of value is quite uncertain, it is, nonetheless, hard to ignore the Ether trading volumes at other exchanges and the many requests we have received from our customers to add Ether trading pairs.  As such, we will begin trading Ether against both US dollar and bitcoin on Monday, March 14th at noon UTC.  Starting immediately, however, customers will be able to deposit Ether into their exchange wallets.

It is our plan to allow shorting and margin trading on Ether as soon as we are comfortable with the book depth and availability of Ether for lending, but that will depend on the community’s support for Ether trading on our platform as Bitfinex itself is not a market participant in its own markets.  Assuming strong adoption of Ether trading on our platform, we could enable shorting and margin trading in less than a week.  We do not yet know what sort of leverage ratios we will permit on Ether, but given Ether’s substantial volatility relative to bitcoin, we may, in fact, initially allow less leverage than we do on bitcoin.

In order to encourage market making to help jumpstart our Ether markets, we will be offering introductory pricing on both Ether pairs.  Through the end of March, it will be free to add liquidity (market maker) and 20bps to remove liquidity (market taker).  Trading volumes in Ether during this time will not affect volume tiers for bitcoin and litecoin, but after March, Ether will be part of the existing aggregated volume pricing tiers.

We are also actively pursuing the addition of Euro trading pairs as well – we will naturally keep the community apprised of any further developments.  Once again, we thank you for your continued support as we strive to deliver the best in cryptocurrency trading.

 

Chinese New Year bank holidays February 03, 2016

Dear Customer,

Because of the Chinese New Year in Taiwan our banks will be closed from Monday 8 February to Friday 12 February.

During this period there will be no wire deposits and withdrawals processed.

On Monday 15 February the banks open again.

Best regards,
The Bitfinex Team

Please take note of the new banking infos for deposits January 21, 2016

Dear customer,

Several days ago we changed our deposit bank information, however, some customers are still sending wires to the old one.

Please always apply the wire details as displayed on our deposit page as funds sent to our former deposit bank will be returned.

Thank you for your attention.

Best regards,
John
Support department
Bitfinex team

Withdrawals security changes December 29, 2015

In an effort to make everyone's account more secure, we have modified the rules allowing a withdrawal to be automatically approved.
Withdrawals will now be automatically approved if:

  • SMS 2fa enabled
  • 2FA or clef enabled for at least the last 5 days
  • IP Whitelist is used, or all crypto/tether withdrawal addresses are locked, for at least the last 5 days

If your account does not satisfy these requirements, you will receive a confirmation email and will have to follow its link to approve your withdrawals.

In both case once approved a withdrawal will be processed automatically as before. These rules apply to withdrawals made by API as well.

We hope you will appreciate those measures made in an effort to make your funds as safe as possible.

Best regards
The Bitfinex team

Banking holidays on October 9, 2015 October 07, 2015

This Friday October 9 is National Day/Double Tenth Day, a bank holiday in Taiwan. Wire deposits and withdrawals won't be processed on this day.

Planned upgrade October 02, 2015

This Sunday we will be making infrastructure upgrades that require us to pause all site operations for the duration of the upgrade. The procedure will begin Sunday at 15:00 UTC (8:00 PST, 11:00 EST, 23:00 HKT) and will take between one and two hours.

The main objective of this upgrade is to replace our current caching layer and queuing service to improve robustness and scalability.

We realize it is not ideal to have to go offline to make these upgrades. Fortunately, after this upgrade we will have the ability to make these future changes with zero-downtime. Thank you for being patient while we make these much needed upgrades.

We also have some exciting new features to reveal very soon. Are you interested in beta testing our latest features before they are released? If so, please contact us at [email protected]

Throughout the upgrade we will be keeping everyone up-to-date via twitter.com/bitfinex.

Banks closed September 29 September 29, 2015

Typhoon Dujuan has hit Taiwan today September 29, and as a result banks will be closed.

Deposits and withdrawals by wire will be processed tomorrow.

Thank you for your understanding

Banking holidays September 23, 2015

Due to the Mid-Autumn festival in Taiwan, all banks will be closed on Monday September 28. No deposits or withdrawals by wire will be processed this day.

Comments regarding the CFTC September 18, 2015

We want to address the rumor circulating regarding the U.S. Commodity Futures Trading Commission (CFTC) inquiries about our business operations and the potential implications of the CFTC’s order regarding Coinflip, Inc.

First, as of this posting, we have not been contacted by the CFTC and have, in fact, proactively reached out to them. We are happy to discuss our platform and business operations with any interested regulator.

Second, there appears to be some concern that the ‘swap’ nature of our trading platform puts us within the CFTC’s jurisdiction with respect to our U.S. customers. This may be true if Bitfinex were actually a swaps or derivatives trading platform. In point of fact, Bitfinex is not a swaps trading platform. The ‘swap’ terminology was used in the early days of Bitfinex when we didn't fully consider the implications of using that word. Bitfinex is an integrated exchange and margin trading platform with margin liquidity being sourced on a peer-to-peer basis. Furthermore, because margin positions can also be ‘claimed’, they should not be construed as another kind of non-deliverable derivative product. We have been considering a site-wide change of terminology to more closely reflect our actual product offering. Clearly, the time has come for us to prioritize those refinements; expect to start seeing these changes on our site very soon.

Finally, insofar as the CFTC is claiming jurisdiction over the spot trading of digital currencies, it may be that all bitcoin exchanges, domestic and foreign, serving U.S. customers are equally affected. The exchange industry as a whole should seek further clarification from the CFTC on the regulatory implications of their ‘bitcoin is a commodity’ assertion. If the CFTC is offering a comprehensive and uniform solution for bitcoin exchange regulation in the U.S., then we welcome that development and would look to comply along with the rest of the exchange industry. If, however, it represents yet another layer of compliance on top of existing and emerging state and federal rules and regulations, then we believe that the industry’s cost of doing business with U.S. customers will continue to increase, stifling innovation and competition in what is still a fledgling industry. It is possible that neither of these interpretations is correct. Further clarification is required.

In any case, our customers may rest assured that Bitfinex is being proactive in educating regulators on the nature of our platform and operations. We have co-operated with international and domestic regulators and law enforcement—and we continue to do so—where our assistance is required. We proactively continue to implement best practices to benefit our customers, borrowing from various regulatory regimes around the world. Consequently, we do not expect any interruption in our margin trading operations for our U.S. customers.

Effective time for new commission structure August 16, 2015
We are moving the effective time for new commission schedule from August 17th 00:00:00 UTC to August 17 17:00:00 UTC (17 hours later).